FAQ's
1. Can I customize my class ring?
Yes! We offer extensive customization options, including metal choices, stone colors, engravings, and the addition of symbols or logos that are meaningful to you. Our team will work closely with you to create a ring that is uniquely yours.
2. What materials are available for class rings?
We offer a variety of high-quality materials such as,premium stainless steel or 18karat electroplated brass gold, pure sterling silver and real gold in 10 karat, 14 karat or 18 karat. You can choose the material that best fits your style and budget.
3. How long does it take to receive my class ring?
The production time for a custom class ring typically ranges from 2 to 4 weeks, depending on the level of customization. We’ll provide an estimated delivery date when you place your order.
4. Can I order a class ring if I am an alumnus?
Absolutely! We offer rings for both current students and alumni. Whether you missed out on getting your ring during your school years or want to commemorate a recent milestone, we can create a ring that celebrates your time.
5. What is the process for ordering a class ring?
The process is simple. You can visit our online shop at University Shop, or start online by selecting your ring style, customizing it with your preferred options, and placing your order. Our team is here to assist you every step of the way.
6. Do you offer warranties on class rings?
Yes, all our class rings come with a warranty that covers manufacturing defects. If your ring requires repair or resizing, please contact us, and we’ll be happy to assist.
7. What if I need to resize my class ring?
We offer one time free resizing within the first year of purchase. Simply send your ring to us, and we’ll take care of the rest.
8. Do you offer payment plans?
We understand that a class ring is a significant investment, which is why we offer flexible payment plans to make your purchase more manageable. Speak with our staff for more details.
9. What is your return or exchange policy?
Since each class ring is custom-made, we do not accept returns or exchanges. However, if there is an issue with the craftsmanship or an error in the order, please contact us, and we will work to resolve it promptly.
10. How do I care for my class ring?
To keep your ring looking its best, we recommend regular cleaning with a soft cloth and avoiding contact with harsh chemicals.
If you have any other questions or need further assistance, feel free to visit or contact us through our website. We're here to help you create a ring that you'll cherish for a lifetime!